Our team strives to go above and beyond the call of duty. Hosting websites like yours is our business, and it is our goal to see your site succeed online. We have the resources available to scale your website without downtime. And we stand ready to support you.
Unlike most hosting providers, our support is handled directly by battle-scarred web hosting engineers. Running into a problem that can't be solved over e-mail? No problem, we have live phone support ready to assist you. Sick of dealing with incompetent support? In our business, there is no such thing as support tiers or endless on-holds. While it's impossible to promise instant fixes, we empower each of our support staff with the knowledge they need to get the job done right the first time.
Sliqua started hosting websites for a select group of customers in 2002, and their success was our lifeblood until we opened our doors to the public in 2006. We put a lot of time and resources into helping our customers become successful online, because we realize that our success is dependent on theirs.
We are consistent and adamantly dedicated to customer service. Our operations are very transparent, and our customers are welcome to follow our President/CEO and Executive Vice President on Twitter, or give them a call directly. We don't believe in hiding the "important" people in the back room. In fact, our entire board of directors works side-by-side with our Technical Support representatives to ensure a consistent customer experience.